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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
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Are you stuck on the corporate ladder? Here is how to recognize the red flags that may be holding you back: • Are people frequently asking you to repeat what you just said? • Do you get nervous, speak too quickly, or forget what you want to say? • Are promotions passing you by? If you answered yes to any of these questions let Communicate Up the Corporate Ladder be your motivation to take action. The goal of this book is to build clarity, confidence,...
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"The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small...
4) Whoever tells the best story wins: how to use your own stories to communicate with power and impact
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The right story told at the right time has the power to persuade, promote empathy, and provoke action. Even more, a story explains who you are, what you want, and why it matters--better than any other communication tool in your arsenal. In Whoever Tells the Best Story Wins, author and vibrant keynote speaker Annette Simmons teaches you how to narrate personal experiences as well as borrowed stories in a way that demonstrates authenticity, builds emotional...
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"Siegel shows us how to successfully navigate situations that may arise at work, in the home, or in personal relationships. More, he shows how, if the cards are played right, everyone walks away a winner-an empowering feeling if ever there was one." - Chris Gardner, author of The Pursuit of Happyness and Start Where You Are
"Winners attract winners and smart leaders attract smart followers…. If you want to grow both personally and professionally,...
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Business Writing For Dummies shows you, from the ground up, how to create persuasive messages with the right content and language every time. This friendly guide equips you with a step-by-step method for planning what to say and how to say it in writing. This system empowers you to handle every writing challenge with confidence, from emails to proposals, reports to resumes, presentations to video scripts, blogs to social posts, websites to books....
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"Founder of business strategy consulting firm argues that customers are more persuaded by improvised conversations than scripted sales pitches. Presents techniques and practices for six habits people can learn to enable spontaneous conversations that persuade customers to say 'yes'"--
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Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meetings, mastering a few tricks and simple skills can mean the difference between a successful videoconference and an unsuccessful one.
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From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing superb communication skills. From Mike Bloomberg and Arnold Schwarzenegger to business icons Rupert Murdoch, Steve Wynn, and Fred Smith; to the CEOs of MGM Resorts, J. Crew, and Gibson Guitar; to legendary sports superstars like Larry Bird,...
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Captivating a business audience doesn't come naturally to most business speakers. But they can learn to do it and have fun -- with minimum stress and plenty of charisma.This handy little book shares the author's highly successful "sizzle-steak" method. It features 101 audience-tested anecdotes, experiences, quotes, and insights designed to help every speaker "turn up the creative heat." Readers will learn how they can:• customize their message to...
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Senior executives, professionals, politicians, entrepreneurs, and educators are increasingly being evaluated by how well they speak - how credibly, how naturally, and how enthusiastically. They're being judged on their presentation skills. In today's communication-saturated age, the ability to address others effectively has become the essential mark of a leader. How Leaders Speak covers the seven keys to speaking like a leader: preparation, certainty,...
15) Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together
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A new approach to helping teams solve complex and stubborn problems from the acclaimed author of Collaborating with the Enemy.
It’s becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing—some people telling others what...
It’s becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing—some people telling others what...
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The In An Instant series is a new brand of user-friendly, engaging, and practical reference guides on core business topics, which capitalizes on the authors' extensive experience and knowledge, as well as interviews they have conducted with leading business experts. Written in an upbeat and engaging style, the series presents 60 tips and techniques with anecdotes, examples, and exercises that the reader can immediately apply to make their work life...
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"Whether you're changing jobs, joining a group, or moving to a new city, putting yourself out there in new situations is no picnic. Being forced to introduce yourself... Having to ask questions among strangers... Learning expectations of those around you--it's not fun for anyone! But when we let our worries stop us from getting familiar with our surroundings and learning the dos and don'ts of our new environment, we seriously hinder our progress,...
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A communications coach shows how to identify your point, strengthen it, stick to it, and sell it with this quick and sensible guide.
Every time you communicate, you're trying to do something, change something, or move someone to action. You're trying to make a point. But the only way to make a point is to have a point. And the surprising truth is, very few communicators know their points or even understand what a point is, rendering them pointless.
Communications...
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The moment you take control of your stories, you take control of your business and your life.
You keep hearing how story is the latest-and-greatest business tool, and that storytelling can do everything-from helping leaders better communicate to motivating sales teams and winning customers away from competitors.
But what stories do you need to tell? And how do you tell them?
In Stories That Stick, Kindra Hall, professional storyteller and...
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